·3 min read
The Shape of Teams to Come
When people and AI work side by side, the old models stop making sense. It’s time for a new operating system for teams. One that reflects how work actually works.
Latest Musings
about human-centric AI strategy, automation transformation, and more.
·3 min read
Loops, Leaps, and Leadership
Beyond task automation lies a new way of working — one that reimagines feedback, scale, and leadership. Welcome to Automation Transformation.
·2 min read
Automation Transformation
A reflection on the evolution of my thinking — from task-based automation to a broader vision of how we reshape work, scale systems, and lead differently in the age of AI.
·2 min read
I'm Building an AI Glossary
Reflections on the power of words in making AI accessible to everyone.
·1 min read
Automate the Bottlenecks
Exploring why startups should embrace automation from the outset by turning bottlenecks into opportunities.
·3 min read
Beyond SaaS: Why ‘Service as Software’ is the Next Evolution for B2B
As businesses meet growing complexities, the shift from traditional SaaS to 'Service as Software' is propelled by AI's dynamic capabilities, offering personalised and adaptive solutions.
·5 min read
Reimagining AI - Not Replacing Designers, But Stress?
Shifting the AI conversation from job replacement to replacing the undesirable aspects of work and life, like stress, tedious tasks, and information overload.
·2 min read
Automation Equilibrium
As AI-driven automation advances, finding the balance between efficiency and safeguarding jobs becomes crucial. How do we strike that equilibrium?
·1 min read
AI Culture Clash
How can organisations embrace AI without losing the human touch? Balancing technology and humanity is a delicate endeavour.
·2 min read
Icy Pea: An AI Team To Find Your ICP
Uncovering your Ideal Customer Profile is a lot of work, so we gave AI the brief: a specialist team that helps you connect with your niche.
·2 min read
Augmented Imagination
Is AI a threat to our own creative spark, or can it serve as a mirror that reflects new possibilities?
·2 min read
Uplift People to Elevate the Business
When AI liberates us from routine tasks, we can focus on the human side of work. This shift often starts with leaders who see collaboration as key.
·2 min read
Great Automation Makes Space for Creative Freedom
Discover how thoughtful automation can free up mental space for creativity and innovation in your business.
·1 min read
Building an automation mindset
Embracing automation isn't just about technology; it's about adopting a mindset that values process to prevent errors before they occur.
·1 min read
Personalisation Paradox
AI holds the promise of personalising experiences like never before, but how do we respect privacy in the process?
·1 min read
Human Experience Multiplied by AI Precision
Explore how the combination of human intelligence and AI capabilities can create powerful outcomes for your business.
·2 min read
Sustainable Patterns Create Unstoppable Momentum
Learn how consistent, sustainable practices can lead to transformative results in your AI implementation journey.
·1 min read
Thoughtful AI transformations
AI is a tool that amplifies human intelligence. It only becomes magic when it sparks fresh thinking and reveals paths we hadn't seen before.