← Back to all posts
Automation Equilibrium

Automation Equilibrium

21 January 2025 by Andrew Mayfield

In a world where machines learn faster than we do, it's natural to feel a bit unsettled. I sometimes worry we're rushing ahead without looking back to see if everyone's keeping pace. The allure of efficiency is strong, but at what cost?

I think about the people who've seen robotics inch closer for decades, and now the knowledge workers watching algorithms pick up and automate their work. It's not that progress is unwelcome; it's that the human element can get lost in the shuffle.

This is a moment that requires us to pause and consider what automation is really for. Is it to replace us, or to elevate us? I suppose it's less about machines doing our jobs and more about redefining what our jobs could be. If automation can handle the mundane, maybe we can focus on the creative, the empathetic, the distinctly human aspects of work.

Balancing efficiency with employment isn't a simple task. It requires foresight and a commitment to people. Organisations must now take a fresh look at their business models, consider where the new constraints are, for they will surely have moved, and what's to be done. Automation brings consistency, which isn't always the same as quality.

Include the people. Gather insights, ideas, and concerns. Assist before replacement. Uplift before displacement. In many cases, we'll find new systems, enhanced capabilities, and a new, more fulfilling equilibrium.